Effective Date: October 24, 2025
This is the Privacy Policy published by Chelegance, which explains how we collect, use, and protect your personal data and how you can exercise your rights. This Privacy Policy applies to this website and any related products or services provided by Chelegance. As the data controller of your personal information, Chelegance is committed to protecting your data and will take reasonable measures to handle it in accordance with applicable laws and regulations. Please read this Privacy Policy carefully when using Chelegance products or services. If you have any questions regarding your personal information, please contact us at info@chelegance.com.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you provide directly to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Account information (if you register)
b. Usage Data
Information automatically collected when you visit our website, including:
- Browser type
- Operating system
- IP address
- Pages visited and time spent
c. Cookies and Similar Technologies
We use cookies and similar tools to enhance your experience and analyze website usage.
2. How We Use Your Information
We may use the information we collect for purposes including:
- To provide and maintain our services, including order processing and customer support
- To improve our website and services
- To comply with legal obligations
3. Sharing and Disclosure of Information
We do not sell your personal information. We may share your information in the following circumstances:
- Third-party service providers: For payment processing, shipping, IT services, and other operational needs
- Legal requirements: When required by law or government authorities
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Data Storage and Security
- Storage Location: Your data is stored on secure servers.
- Security Measures: We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
- Retention Period: We retain your information only as long as necessary for the purposes described in this Privacy Policy.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Restriction: Request restriction of data processing
- Data Portability: Request your data in a structured, commonly used, and machine-readable format
- Objection: Object to certain processing of your data
- Withdraw Consent: Withdraw previously given consent at any time
6. Children’s Privacy
Our website is not intended for children under 16 years old. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will delete it immediately.
7. International Data Transfer
Your data may be transferred to and maintained on servers located outside your country. We ensure that appropriate safeguards are in place to protect your personal information during such transfers.
8. Cookie
- Use of Cookies: Cookies are used to enhance user experience, analyze website usage, and support website functionality.
- User Control: You can manage cookies via your browser settings or opt-out tools provided on our website.
9. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Please review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
Email: info@chelegance.com